AutoLoadMAX system will be offline on Sunday, July 8, 2007 1:00 A.M. - 6:00 A.M. due to system maintenance activity.

Under normal circumstances the AutoLoadMAX services should be able to go back online by 6:00 A.M. but under a worst-case scenario we will need another two (2) hours to bring back the system.

Please be advised that the LoadCentral Vanity number is currently not available. Please use the backup LoadCentral Access numbers 0918-9064656 or 0917-8662418 temporarily.

And to those experiencing access problems to the webtool when using http://webtool.loadcentral.com.ph address, you may be experiencing a DNS-related problem with your internet provider. Just in case, please do not forget that an alternate link is available.

If the webtool site remains inaccessible despite the alternate link, LoadCentral is may be conducting a quick techincal maintenance (like server restart). Just try to visit again after 5-10 minutes.

Most of you probably were surprised with the sudden downtime of LoadCentral system last night. It began sometime around 5pm yesterday. Then I received a notification from LoadCentral about a major system upgrade. It seems the system upgrade has something to do with a security feature set by LoadCentral to lock webtool via mobile phone.

The email message below which I received a couple of hours ago provides detailed information regarding the new security feature. So kindly make time to read it.

Dear Partner,

We have successfully uploaded last night the web tool locking feature of the system. All users of the LoadCentral web tool who have registered a mobile number as their account can deny any unauthorized access by simply sending a text message to LoadCentral access numbers. This is particularly useful for accounts that have no static IP addresses and are currently set on dynamic IP. At the end of the day, a dealer, sub-dealer or retailer can lock his web tool so even if the username and password were compromised, nobody will be able to access the account thru the web. Periodic changing of password is still a good practice though.

To lock the web tool, please type:

LockPassword

Send to LoadCentral access number.

Dealer/Sub-Dealer/Retailer will receive a confirmation message from the system:

LoadCentral: Weblock status was successfully changed. Your account is now locked.

To unlock the web tool, please type:

UnlockPassword

Send to LoadCentral access number.

Dealer/Sub-Dealer/Retailer will receive a confirmation message from the system:

LoadCentral: Weblock status was successfully changed. Your account is now unlocked.

Please inform your sub-dealers and retailers.

Merry Christmas!

For those who were greatly inconvenienced by the system downtime last night and lack of advance notification, I apologize on behalf of LoadCentral.

Please be advised of the following message from the General Manager of LoadCentral:

We will have a system upgrade tomorrow, 7 September, at 9 pm. The platform will be offline for about an hour (9:00 to 10:00 pm).

Our SMS gateway will be expanded and additional out-going numbers will be installed. Hopefully, we could already deploy the reversal logs as well.

Please note that the LoadCentral system upgrade has no connection with the web host migration of this information website.

If you have any questions, please don’t hesitate to post a comment or send me a message.

To all clients and visitors,

I have initiated my plans in migrating the site content of loadcentral.shannelle.net and other websites with shannelle.net addresses to a new webhost provider. I hope for your patience and understanding for any access problem you may encounter during this period of transition.

Please be aware that this migration will not in anyway affect your access to the LoadCentral system since LoadCentral system is directly managed and handled by LoadCentral/Uniwiz.

So as not to cause you confusion, please bear in mind that the names Shannelle.net and LoadCentral are different entities. LoadCentral is a product/service by Uniwiz and Shannelle.net is a LoadCentral dealer.

Please be assured that migration of this information site should be done by 12 September 2006.

Advisory from LoadCentral Webtool:

To our valued Dealers, Sub-Dealers and Retailers: LoadCentral will be offline on Sunday, June 18,2006 from 5:00PM to 9:00PM. Additional equipments will be deployed on our new Data Center.

I got the following notification from the General Manager:

LoadCentral is still experiencing technical difficulties. Kindly bear with us. Please inform your subdealers and retailers.

Update: System is still down. Hotline informed me that they’re trying to restore the service within the day.

Update: System went back online within that day. My apologies for lack of update.