I apologize for this delay of update. LoadCentral has decided to discontinue using Yahoo Messenger chat for their online helpdesk. However, their HELPDESK or customer support is still easy to reach. LoadCentral has made available a live chat page for HELPDESK. The address is http://www.loadcentral.com.ph/helpdesk/livehelp.php . The link can also be found on the LoadCentral’s Webtool. You can also find the link on the right side bar of this page.