LoadCentral Webtool Locking
Most of you probably were surprised with the sudden downtime of LoadCentral system last night. It began sometime around 5pm yesterday. Then I received a notification from LoadCentral about a major system upgrade. It seems the system upgrade has something to do with a security feature set by LoadCentral to lock webtool via mobile phone.
The email message below which I received a couple of hours ago provides detailed information regarding the new security feature. So kindly make time to read it.
Dear Partner,
We have successfully uploaded last night the web tool locking feature of the system. All users of the LoadCentral web tool who have registered a mobile number as their account can deny any unauthorized access by simply sending a text message to LoadCentral access numbers. This is particularly useful for accounts that have no static IP addresses and are currently set on dynamic IP. At the end of the day, a dealer, sub-dealer or retailer can lock his web tool so even if the username and password were compromised, nobody will be able to access the account thru the web. Periodic changing of password is still a good practice though.
To lock the web tool, please type:
Lock
Password Send to LoadCentral access number.
Dealer/Sub-Dealer/Retailer will receive a confirmation message from the system:
LoadCentral: Weblock status was successfully changed. Your account is now locked.
To unlock the web tool, please type:
Unlock
Password Send to LoadCentral access number.
Dealer/Sub-Dealer/Retailer will receive a confirmation message from the system:
LoadCentral: Weblock status was successfully changed. Your account is now unlocked.
Please inform your sub-dealers and retailers.
Merry Christmas!
For those who were greatly inconvenienced by the system downtime last night and lack of advance notification, I apologize on behalf of LoadCentral.