ELoad reminder and FAQ Update
When you try to send an AutoloadMAX ELoad to a mobile number, please make sure if the receipient is a Globe or a Touch Mobile number or you may receive the following message:
Sale Transaction not successful. Service that dispenses product may be temporarily unavailable or incorrect Mobile Number Recipient. Please try again later.
Make sure that you will select Touch Amax for Touch Mobile numbers and Globe Amax for Globe numbers.
Same reminder goes for SmartLoad. Make sure you’re sending SmartLoad only to Smart or Talk N’ Text mobile numbers.
FAQ page has been updated regarding this concern.